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  1. Qualaroo Help & Support Center
  2. Questions and Troubleshooting
  3. FAQs

FAQs

Some of the most common questions we receive from our customers.

  • Demo FAQs
  • How Can I Make My Mobile Web Nudge Take Up Less Screen Space?
  • How can I Set Qualaroo to not Store IP Address?
  • Qualaroo's commitment to the GDPR
  • Is Qualaroo Affected by Safari's Intelligent Tracking Prevention?
  • Does Qualaroo support different languages?
  • I changed my survey and now my responses are missing
  • I have an NPS question in my survey. Why don’t I see the NPS reporting?
  • Does Qualaroo integrate with Mixpanel?
  • Can I customize Qualaroo with my own CSS?
  • I accidentally unsubscribed from response notifications
  • Can I anchor the "Other" option to the bottom of my survey?
  • Can I host Qualaroo within an iFrame?
  • Can I clone an Archived Survey?
  • Where can I find more information about pricing?
  • Does the Qualaroo JavaScript work on https sites?
  • Do I need to add the main JavaScript to every page of my website?
  • How to test your survey on a live site
  • What's the best code placement for the JavaScript?
  • Will the Qualaroo JavaScript slow down my website?
  • Can I add the Qualaroo JavaScript in the footer of my website?
  • How long is the trial period?
  • Can I download my responses while I’m in trial?
  • Can I suppress the Qualaroo branding while I’m in trial?
  • I just upgraded to Launch. Why are some of my surveys paused?
  • Can I drag and drop screens within the survey editor to re-organize them?
  • Can I change the “Most Likely” and “Not Likely” language under the NPS scale?
  • Can I branch different scores within my NPS survey to different question screens?
  • Do you have other scales, like stars or a 1-5 scale, that I can use in place of the 0 - 10 scale in the NPS answer type?
  • Why does the "Send" button show up on certain question screens?
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Qualaroo Help & Support Center
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