FAQs
Some of the most common questions we receive from our customers.
- Does Qualaroo support different languages?
- I changed my survey and now my responses are missing
- I have an NPS question in my survey. Why don’t I see the NPS reporting?
- Does Qualaroo integrate with Mixpanel?
- Can I customize Qualaroo with my own CSS?
- I accidentally unsubscribed from response notifications
- Can I anchor the "Other" option to the bottom of my survey?
- Can I host Qualaroo within an iFrame?
- How can I connect the Qualaroo Custom Object within Salesforce to an account or contact?
- Can I clone an Archived Survey?
- Where can I find more information about pricing?
- Does the Qualaroo JavaScript work on https sites?
- Do I need to add the main JavaScript to every page of my website?
- How to test your survey on a live site
- What's the best code placement for the JavaScript?
- Will the Qualaroo JavaScript slow down my website?
- Can I add the Qualaroo JavaScript in the footer of my website?
- How long is the trial period?
- Can I download my responses while I’m in trial?
- Can I suppress the Qualaroo branding while I’m in trial?
- I just upgraded to Launch. Why are some of my surveys paused?
- Can I drag and drop screens within the survey editor to re-organize them?
- Can I change the “Most Likely” and “Not Likely” language under the NPS scale?
- Can I branch different scores within my NPS survey to different question screens?
- Do you have other scales, like stars or a 1-5 scale, that I can use in place of the 0 - 10 scale in the NPS answer type?
- Why does the "Send" button show up on certain question screens?
- Can I change what the “Send” button text says?
- Can I have multiple message screens?
- Can I use a mailto link in my Call To Action?
- Does Qualaroo randomize the surveys I have targeted at the same URL?