How to Prevent Freeform Text From Being Sent to Analytics Services
Freeform survey responses offer valuable user insights, yet sharing them with analytics services like Google Analytics and Adobe Analytics may raise privacy concerns. Learn how to safeguard sensitive information by preventing freeform text from being transmitted to these services.
Preventing Freeform text from being sent to Analytics services lets you enhance privacy, data accuracy, compliance, and build user trust.
In this article, you will learn:
1. Preventing Freeform Text Transmission For a Domain
2. Preventing Freeform Text Transmission Using Account Settings
How to Prevent Freeform Text Transmission for a Domain
Step 1: Navigate and hover to the domain and click "Settings."
Step 2: Toggle the option “Do not send freeform text responses to analytics services” and click Save.
How to Prevent Freeform Text Transmission Using Account Settings
Step 1: Click the user profile icon and select "Account Details" from the menu.
Step 2: In the Advance Preferences
- Mark the checkbox next to "Prevent transmission of freeform text responses to analytics services on any sites."
- Click the "Save" button to apply the changes.
- Other response options will still be transmitted to analytics services.
- This setting only applies to future responses; it does not retroactively affect existing data.
That is all about preventing freeform text responses from being sent to analytics services. If you encounter any issues or have any questions, feel free to contact our support team.