How to Add New Users to Your Account

This help article will guide you in adding new users to your Qualaroo account and assigning access permissions to each user to improve data security.

By adding new users to your account, you can:

• Adding new users to your account and assigning them access permissions

• Facilitate distribution of site management activities

In this article, you’ll learn:

1. How to Add a New User to Your Account

2. Description of Permissions

 How to Add a New User to Your Account

Step 1: On the Qualaroo dashboard, click the user profile icon and select "Users" from the menu.

Step 2: Click "Create New."

Step 3: Provide User Information and Permissions

• Enter the new user's email address and name.
• Select the appropriate permissions for the user.
• Click "Save User" to confirm the changes.

  Understanding Different Permission Types

Qualaroo offers various permission types to customize user access. Each permission type serves specific roles:

Company Admin

• Full access to all sites, surveys, and responses.
• Ability to create, edit, and delete surveys across all sites.
• Can pause or enable surveys across all sites.
• Access to view survey results across all sites.
• Capability to create, edit, and delete new sites.

To assign a user as a Company Admin, select the "This user should have admin permissions to all sites" option under Permissions.

Site Admin

• Editor access to surveys and responses for specific sites.
• Capability to create, edit, and delete surveys on particular sites.
• Can pause or enable surveys on specific sites.
• Access to view survey results for specific sites.
• Limited access is based on a site-by-site basis.

To assign a user as a Site Admin, select the "This user should only have access to certain sites" option under Permissions.

Site Viewer

• Read-only access to responses within specific sites.
• Ideal for agency client logins.
• Cannot create, edit, or delete surveys.
• Cannot pause or enable surveys.
• Access to view survey results for specific sites.
• Limited access based on a site-by-site basis.

To assign a user as a Site Viewer, select the "This user should only have access to certain sites" option under Permissions.

No access

With this option, you can completely restrict a particular user’s access.

Select “No Access” next to each domain associated with your account.

That is all about adding users to your Qualaroo account. If you have any questions or need assistance, don't hesitate to reach out to us at support@proprofs.com.