How to Troubleshoot Qualaroo Event Tracking Issues in Google Analytics
Qualaroo events are essential for gathering user feedback and insights. Ensuring accurate tracking is crucial for making informed decisions. Follow these steps to resolve common tracking issues. This help article will guide you on how to troubleshoot Qualaroo event tracking issues in Google Analytics.
Step 1: Log in to your Google Tag Manager account.
Step 2: Locate and select your Qualaroo tag.
Step 3: Select Google Analytics.
Step 4: Under the Tag Configuration, select Track type.
Step 5: Click More Settings>Advanced Configuration.
Step 6: Set Tracker Name as “True” and click “Save.”
This will allow Google Analytics to record the Tracking ID of the program that had the event (for example, when a visitor responds to a Qualaroo survey).
If this option is not enabled, the Google Analytics report shows the Tracking ID as G-XXXXXX. When you’re using Chrome Developer Tools or Firebug in Firefox, this is the “utmac” parameter.
That is all about troubleshooting Google analytics when not recording Qualaroo events.