How to Recover a Corrupt CSV File

If you encounter a corrupted CSV file extracted from Qualaroo reports, follow these steps to recover your data and access valuable user insights.

Below is a preview of a corrupted CSV file:

But with Google sheets, you can change them into the correct format:

How to Recover Corrupt CSV Files

Step 1: On your Qualaroo dashboard, navigate to your survey and click MORE>EXPORT.

Step 2:  Click EXPORT RESPONSES.

Step 3: Click DOWNLOAD CSV.

Step 4: Upload the downloaded CSV to Google Drive spreadsheets.

Step 5:  Format the required columns and rows.

Step 6: Click File>Download>Microsoft Excel.

Your CSV file will open in Excel without any issue.

Your CSV file is now ready to open in Excel without any issues, allowing you to access your valuable user insights.

That's all about recovering a corrupt CSV file. If you encounter any issues or have any questions, feel free to contact our support team.