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How to Enable Two-Factor Authentication


Two-Factor Authentication (2FA), also known as Two-Step Verification, adds an extra layer of security to your Qualaroo account. In addition to your regular login credentials, you'll receive a one-time numeric code in your email. This code will be used to validate your identity.


Here’s an example of how 2FA authenticates the user identity when logging in from an unknown/new device:


As you enter the login credentials, you will be required to enter a code in the screen overlay, and after that, click "Submit" to continue.


enter the security code


And here is the code sent to the admin’s mailbox:


security code in mailbox


Benefits of enabling Two-factor authentication:


  • Double checks the user identity for legitimacy

  • Get enhanced protection against unauthorized access.

  • Prevents data breaches and protects against cyber attacks


How to Enable Two-Factor Authentication for Your Qualaroo Account


Step 1: In your Qualaroo dashboard, click on the user profile icon and select "ACCOUNT DETAILS" from the dropdown menu.



user account details


Step 2: Navigate to Two-Factor Authentication and select the checkbox in the “Ask for security code via email for an extra layer of security to your account” option. Click “Save” to apply the changes.



You have successfully enabled Two-Factor Authentication for your Qualaroo account. The next time you log in from a new device, you'll receive a numeric code via email to enter during login.


That’s all about enabling Two-factor authentication in Qualaroo. If you encounter any issues or have any questions, feel free to contact our support team.



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