Persistent Feedback
Are you interested in providing your visitors with an option to provide feedback at their leisure? Creating a Persistent Feedback survey can help you gather general insights from your users on their terms. It can be beneficial if your service or website is new or in beta, and you want to collect as much helpful feedback as possible.
Survey Content
Recommended question: "Have feedback or an idea? Leave it here!"
Recommended answer type: Text-based answer
If you need help understanding all the options available within the Survey Editor, visit this portion of our Help Center.
Starting Survey in a Minimized State
What sets this apart from our other recipes is that you want this survey to start in a minimized state with a tab that says "Feedback."
When this option is selected, your survey will appear like this:
Recommended Targeting Options
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Where should this survey appear?: over the entire site.
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Who should be prompted to take this survey?: 100% of site visitors. If you have a login option on your site, enable our Identity API so you can follow up with your respondents.
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When should this survey be displayed?: Immediately after the page loads.
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How often should this survey be displayed?: Continue showing even if a visitor has responded.
If you need help understanding all the options available within the Targeting Section, please visit this portion of our Help Center.
While the suggestions mentioned are a great place to start, we ask you to keep in mind that what may work well for some may not work for all. Constantly test and tweak your surveys to hone what works best for your circumstances.
Click here to see how we recommend changes to your surveys for better results.
That is all about persistent feedback.