How to Create a SUPR-Q Survey
SUPR-Q stands for Standardized User Experience Percentile Rank Questionnaire.
It is a validated way to measure the general user experience on a website or application, which includes questions covering four different areas: usability, trust/credibility, loyalty, and appearance.
SUPR-Q surveys are pretty helpful as:
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They are short and easy to understand & implement.
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The score is a benchmark because it represents a percentile rank.
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They capture both user experience metrics and customer loyalty at the same time.
Here is what a SUPR-Q survey looks like:
How to Create a SUPR-Q Survey
Step 1: On your Qualaroo dashboard, "+Click Create New."
Step 2: Hover the cursor over the Nudge type and click Choose Template.
Step 3: Hover the cursor over SUPR-Q templates and click Use this Template.
Step 4: Enter the target URL and click CREATE.
Step 5: Preview the questions & answer options and click SAVE to proceed to the TARGETING section.
Step 6: Decide the survey TARGETING, customize the DESIGN under respective sections, and click SAVE.
You can activate your SUPR-Q survey from the toggle button and start collecting responses.
That is all about creating the SUPR-Q survey.