How to Create a SUPR-Q Survey

 

SUPR-Q stands for Standardized User Experience Percentile Rank Questionnaire.

 

It is a validated way to measure the general user experience on a website or application, which includes questions covering four different areas: usability, trust/credibility, loyalty, and appearance.

 

SUPR-Q surveys are pretty helpful as:

 

• They are short and easy to understand & implement.

• The score is a benchmark because it represents a percentile rank.

• They capture both user experience metrics and customer loyalty at the same time.

 

Here is what a SUPR-Q survey looks like:

 

 

How to Create a SUPR-Q Survey

 

Step 1: On your Qualaroo dashboard, "+Click Create New."

 

 

Step 2: Hover the cursor over the Nudge type and click Choose Template.

 

 

Step 3: Hover the cursor over SUPR-Q templates and click Use this Template.

 

 

Step 4: Enter the target URL and click CREATE.

 

 

Step 5: Preview the questions & answer options and click SAVE to proceed to the TARGETING section.

 

Step 6: Decide the survey TARGETING, customize the DESIGN under respective sections, and click SAVE.

 

You can activate your SUPR-Q survey from the toggle button and start collecting responses.

 

That is all about creating the SUPR-Q survey.